Understand, track and anticipate credit consumption

🎯 Guide Objective

Are you using Cadulis with the free trial version or through a flexible subscription? This guide will help you:

• Understand how credits work
• View your credit consumption
• Know what credits are used for
• Avoid getting stuck during a field intervention

📌 Example You try to close an activity and a message tells you that you have no more credits? This guide is here to help you out of that situation.

💳 What Are Cadulis Credits Used For?

Cadulis credits are used for specific actions to ensure a simple and fair model:

🧠 An activity will only consume one credit: either upon assignment or closure, whichever comes first.

🆓 Freemium Model: Fair and Commitment-Free

• 200 free credits when you create your account to test the solution
• Free credits are used first
• Paid credits never expire
• No credit card required to try

💡 Free trial: Cadulis remains 100% free to test the tool for up to 200 interventions.

📊 Where to Check Your Remaining Credits

Here’s how to access your consumption history:

1. Open the Team menu (left sidebar)
2. At the bottom right of your Business Unit, click “View Business Unit”
3. Then click the “Remaining Credits” button
4. You’ll be redirected to the Credit Consumption History page

📘 “Credit Consumption History” Page

Main Section – Global Status

• BU name
• Number of remaining credits
• Date of free credit renewal

🔎 Reminder of the rules:

• 200 free credits offered upon account creation
• 1 credit = assignment or closure
• No fixed costs
• Automatic license at €0.49/intervention beyond 50
• Paid credits never expire

🛒 “Order Credits” Button

You can:

• Choose the number of licenses (1 license = 51 credits)
• View the unit price excl. tax (€24.99/month)
• Enable/disable automatic renewal

🧾 Other Useful Buttons

• Payment history: summary of past payments
• Credit consumption by user: identify the most active users
• Low credit alert: set up an automatic email alert

📑 Consumption List

At the bottom of the page, a table lists each action that consumed a credit:

• Date of the action
• User concerned
• Type of action (closure, assignment, etc.)
• Type of activity
• Number of credits used

❓ Frequently Asked Questions

What happens if I run out of credits? You can still create activities, but cannot assign or close them.

Do my credits expire? ❌ No, paid credits are valid for life. ✅ The 200 free credits can be used as long as needed.

How can I see who uses the most credits? Use the “Credit consumption by user” button.

Can I be notified automatically? Yes, with “Low credit alert”, you can receive an email as soon as a threshold is reached.

Can I cap my consumption? ✅ Yes. By disabling automatic renewal, you stay in control of your budget.