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Tips on optimizing your technicians' schedules, and automating your activity management
Between an intervention at a grumpy client’s site and an unexpected on-site inspection, field employees chain together assignments at a fast pace. Yet, as soon as the topic of breaks comes up, there’s a slight hesitation. Coffee break? Lunch break? Legal break? The terms are thrown around, but the rules themselves often remain unclear.
Since a ruling issued in November 2022, the Court of Cassation has profoundly changed the interpretation of "work travel time" for mobile employees. A decision that has largely gone under the radar, but whose legal, financial, and organizational consequences are very real. It's time to take a closer look at what this means.
Optimizing maintenance interventions has become a major challenge for companies seeking to reduce costs and improve efficiency. While CMMS (Computerized Maintenance Management Systems) software designed in the 1980s is often cumbersome and inflexible, modern solutions like Cadulis, coupled with remote troubleshooting tools such as Speakylink, enable an effective digital transition. Let's decipher the new optimization levers that are transforming maintenance.
The installation of electric charging stations is a complex process that requires precision, organization, and smooth management of multiple steps. From the initial technical pre-visit, scheduling field activities, managing equipment, to administrative follow-up, there are many opportunities for errors and wasted time. Fortunately, a tool like Cadulis helps structure and optimize this entire process to reduce mistakes, speed up case processing, and improve customer satisfaction. In this article, we will explore
Field service management has undergone profound transformations in recent years, and 2025 is no exception. With digitalization, artificial intelligence, and new customer expectations, companies must adapt to optimize their operations. Let’s explore together the major trends and key figures shaping the sector this year.
The solar panel installation market is booming. With growing demand, installers must optimize their processes to become more efficient. Poor organization can lead to additional costs, wasted time, and decreased customer satisfaction. Cadulis stands out as an essential partner to optimize every field operation and ensure a smooth, trouble-free installation.
This article presents a case study of an elevator maintenance company that optimized its operations thanks to Cadulis. Faced with an expensive and rigid scheduling tool, the company adopted this innovative solution to manage periodic visits and five-year inspections, while improving communication with its clients through a dedicated portal. The result: a 25% cost reduction, better organization of field technicians, and increased customer satisfaction thanks to enhanced transparency.
Case Study: Simplified Management and Increased Profitability Thanks to Cadulis
An IT troubleshooting company, hampered by poorly optimized schedules and time-consuming organization, was facing delays and customer dissatisfaction. With Cadulis, they transformed their operations: travel time reduced by 25%, interventions increased by 20%, and customer satisfaction boosted by 30%. Thanks to intelligent scheduling and real-time access to information, technicians
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