The Field Service Management Blog

The search for solutions to optimize processes and reduce costs is a constant quest. Among the most powerful levers for increasing efficiency, route optimization proves to be a real asset. According to a Gartner study, companies that improve their routes can reduce their delivery costs by 10 to 15%. Furthermore, McKinsey & Company indicates that optimizing routes can increase customer satisfaction by 20%.

Did you know that companies spend an average of 500 hours per year creating manual reports? This figure highlights the burden of traditional report creation, both in terms of time and resources. Even worse, these manual reports are often prone to errors, which can have negative consequences on a company’s strategic decisions.

In the business world, activity reports play a crucial role. They provide a detailed overview of operations, support decision-making, and serve as a foundation for continuous improvement. However, creating comprehensive and accurate activity reports can be complex and time-consuming. Fortunately, innovative solutions like Cadulis make this process easier.

Field service management is a crucial aspect for companies operating in the field. Effective intervention management can significantly improve productivity, reduce operational costs, and ensure better customer satisfaction. However, to achieve these goals, it is essential to choose the right field service management software. So, how do you choose the best software to meet your company's needs?