News on field service management and optimization

The Field Service Management Blog

Tips for optimizing your technicians’ schedules, and automating your activity management

House with connected thermostat

Benefits of the connected thermostat: comfort and savings at your fingertips

The connected thermostat is an innovative solution that combines thermal comfort, energy savings, and ecological commitment. Thanks to features such as personalized scheduling and remote control via a mobile app, it adapts to users' needs while reducing their energy bills by up to 30%. Easy to install and use, it also helps limit CO2 emissions by optimizing consumption. Investing in a connected thermostat means choosing reliable and cost-effective technology,

Read more »
A satisfied technician equipped with the right tools for installing an internet network

Essential Tools for Fiber Installers

For fiber optic installers, a high-performance tool kit and an efficient field service management software are essential to ensure quality installations and optimize their work. This guide reviews the must-have equipment, such as the fusion splicer, power meter, cleaver, and wire stripper, which guarantee precise and long-lasting installations. A field service management software like Cadulis complements these tools by offering key features: route optimization, customizable forms, and centralized information management.

Read more »
A technician satisfied with his IT tool

10 tips for more profitable field interventions

This article offers 10 tips to optimize field interventions and improve their profitability. It highlights the importance of automating repetitive tasks, such as drafting and sending reports, to free up valuable time. Centralizing information allows technicians to better prepare and solve problems more efficiently. Route planning, optimized with smart tools, reduces unnecessary kilometers and increases the number of interventions per day. Automatic reminders by

Read more »

How Field Route Management Directly Impacts Customer Satisfaction

Field route management is a strategic challenge for companies whose teams operate in the field. According to a Salesforce study, 84% of customers say that the experience provided by a company is as important as its products or services. However, inefficient route management can lead to delays, mistakes, and frustration, directly impacting customer satisfaction.

Read more »