News on field service management and optimization

The Field Service Management Blog

Tips for optimizing your technicians’ schedules, and automating your activity management

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Essential Tools for Fiber Installers

For fiber optic installers, a high-performance tool kit and an efficient field service management software are essential to ensure quality installations and optimize their work. This guide reviews the must-have equipment, such as the fusion splicer, power meter, cleaver, and stripping pliers, which guarantee precise and long-lasting installations. A field service management software like Cadulis complements these tools by offering key features: route optimization, customizable forms, and centralized information.

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A technician satisfied with his IT tool

10 tips for more profitable field interventions

This article offers 10 tips to optimize field interventions and improve their profitability. It highlights the importance of automating repetitive tasks, such as drafting and sending reports, to free up valuable time. Centralizing information allows technicians to better prepare and solve problems more efficiently. Route planning, optimized with smart tools, reduces unnecessary mileage and increases the number of interventions per day. Automatic reminders by

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How Field Route Management Directly Impacts Customer Satisfaction

Field route management is a strategic issue for companies whose teams operate in the field. According to a Salesforce study, 84% of customers say that the experience provided by a company is as important as its products or services. However, inefficient route management can lead to delays, errors, and frustrations, directly impacting customer satisfaction.

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Field Service Management: The Key Features of Cadulis

When well organized, field service management can transform a company’s daily operations. But without the right tools, it can quickly become a major issue: delays, loss of productivity, customer dissatisfaction... Cadulis, an all-in-one field service management solution, is committed to simplifying these processes and helping companies become more efficient.

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