How CleanPlus Optimizes Its Professional Cleaning Operations with Cadulis Software

CleanPlus, a company specializing in the maintenance of bank branches and offices in the Île-de-France region, manages a team of 50 people working on regular or one-off assignments. With crucial challenges in scheduling and coordination, the company transformed its operations by adopting Cadulis, a management software specifically designed for field teams, particularly for professional cleaning services.

Before Cadulis: An Organization Under Pressure

Before partnering with Cadulis, CleanPlus faced multiple challenges that directly impacted its operational efficiency:

• Lack of visibility on completed tasks: Field teams did not always have the correct instructions or could not report issues encountered (e.g., defective equipment).
• Difficult emergency management: Quickly identifying an available worker with the required skills, while optimizing travel times, was a real headache.
• Billing errors: Unreported cancellations or forgotten services led to dissatisfied customers and financial losses.
• Nonexistent or laborious activity reports: Clients requested detailed information about the work performed, but manual production consumed valuable time.

These challenges weighed heavily on the teams, who were often demotivated, as well as on clients, frustrated by a lack of transparency. It became urgent to change the management software for these professional cleaning operations.

Why CleanPlus Chose Cadulis, the Best Software for Professional Cleaning

To address these challenges, CleanPlus needed a flexible and cost-effective tool. Their choice naturally fell on Cadulis for several reasons:

• Adaptability: Cadulis is designed to adapt to the specific needs of each assignment, whether it involves standard office cleaning or bank branches requiring special instructions.
• Smooth integration with Pennylane: Compatibility with their billing system solved recurring invoicing issues.
• Competitive pricing: In addition to being affordable, Cadulis offers a freemium model ideal for small teams, with scalable options as needs grow.
• Comprehensive support: Thanks to the Starter Pack, CleanPlus was able to delegate the initial configuration to Cadulis, reducing the learning curve.

Key Cadulis Features for CleanPlus

CleanPlus quickly took advantage of two flagship features:

• Real-time task tracking: Field teams, equipped with an intuitive mobile app, now have all the information they need for their assignments. They can also immediately report anomalies (e.g., missing product) to the coordination team.
• Automated reports: Clients receive detailed reports by email about the services provided, thus enhancing transparency and customer satisfaction.

Tangible and Measurable Results

The integration of Cadulis has transformed CleanPlus operations, delivering tangible benefits:

1. Increased Customer Satisfaction

Automated reports have provided unprecedented visibility into the work performed. Clients, especially bank branches, appreciate this level of professionalism and transparency.

2. Motivation of Field Teams

Field workers enjoy working with modern, efficient tools. For example, the mobile app allows them to access instructions and report issues. Communication is simplified and more reliable.

3. Improved Profitability

Thanks to optimized scheduling enabled by the software, CleanPlus has increased the number of professional cleanings performed while reducing billing errors. This has directly improved the company’s overall profitability.

A Successful Assignment Thanks to Cadulis

A notable example of this transformation occurred recently when CleanPlus won a new contract. Cadulis made it possible to find and dispatch a worker the very next day for a job in the Paris region. This responsiveness, crucial for the client, strengthened CleanPlus’s image as a reliable and flexible company. The goal of optimizing professional cleaning operations was fully achieved.

Simplified Scheduling, Errors Eliminated

Scheduling assignments has become child’s play with Cadulis. By simply entering the address, Cadulis automatically suggests the best-placed worker, taking into account travel times and specific skills.

A Lasting Competitive Advantage

By relying on Cadulis, CleanPlus strengthens its image as a modern company. This digital transformation not only appeals to clients but also attracts talent motivated by the use of high-performance tools.

Conclusion: Optimized Management for a Promising Future

The adoption of Cadulis software has enabled CleanPlus to optimize its professional cleaning operations. Customer satisfaction and internal productivity have also improved. With high-performance tools and streamlined processes, CleanPlus is well positioned to continue growing in a demanding and competitive sector.