How CleanPlus Optimizes Its Professional Cleaning Interventions Thanks to Cadulis Software
CleanPlus, a company specialized in the maintenance of bank branches and offices in the Île-de-France region, manages a team of 50 people working on regular or one-off assignments. With crucial planning and coordination challenges, the company transformed its operations by adopting Cadulis, a management software specifically designed for field teams, especially for professional cleaning.
Before Cadulis: An Organization Under Pressure
Before working with Cadulis, CleanPlus faced multiple challenges that directly impacted its operational efficiency:
- Lack of visibility on completed tasks: Field teams did not always have the right instructions or were unable to report encountered issues (e.g.: defective equipment).
- Difficult emergency management: Quickly identifying an available field worker with the required skills, while optimizing travel times, was a real headache.
- Billing errors: Unreported cancellations or missed services led to dissatisfied customers and financial losses.
- Nonexistent or laborious activity reports: Clients requested detailed information on the work performed, but manual production took up valuable time.
These challenges weighed heavily on both the teams, who often felt demotivated, and the clients, who were frustrated by a lack of transparency. It became urgent to change the management software for these professional cleaning interventions.
Why CleanPlus Chose Cadulis, the Best Software for Professional Cleaning
To address these challenges, CleanPlus needed a flexible and cost-effective tool. Their choice naturally fell on Cadulis for several reasons:
- Adaptability: Cadulis is designed to adapt to the specific needs of each intervention, whether it’s standard office cleaning or bank branches requiring special instructions.
- Smooth integration with Pennylane: Compatibility with their billing system resolved recurring invoicing issues.
- Competitive pricing: In addition to being affordable, Cadulis offers a freemium model ideal for small teams, with scalable options as you grow.
- Comprehensive support: Thanks to the Starter Pack, CleanPlus was able to delegate the initial setup to Cadulis, reducing the learning curve.
Key Cadulis Features for CleanPlus
CleanPlus quickly took advantage of two flagship features:
- Real-time task tracking: Field teams, equipped with an intuitive mobile app, now have all the information they need for their assignments. They can also immediately report anomalies (e.g.: missing product) to the coordination team.
- Automated reports: Clients receive detailed reports by email on the services performed, thus enhancing transparency and customer satisfaction.
Tangible and Measurable Results
The integration of Cadulis has transformed CleanPlus operations, delivering concrete benefits:
1. Increased Customer Satisfaction
Automated reports have provided unprecedented visibility on the work performed. Clients, especially bank branches, praise this level of professionalism and transparency.
2. Motivation of Field Teams
Field workers enjoy working with modern, high-performance tools. For example, the mobile app allows them to access instructions and report issues. Communication is simplified and more reliable.
3. Improved Profitability
Thanks to optimized scheduling by the software, CleanPlus has increased the number of professional cleanings performed while reducing billing errors. This has directly improved the company’s overall profitability.
A Successful Intervention Thanks to Cadulis
A prime example of this transformation occurred recently when CleanPlus won a new contract. Cadulis made it possible to find and mobilize a field worker the very next day for a service in the Paris region. This responsiveness, crucial for the client, reinforced CleanPlus’s image as a reliable and flexible company. The goal of optimizing professional cleaning interventions was achieved.
Simplified Scheduling, Errors Eliminated
Scheduling interventions has become child’s play with Cadulis. By simply entering the address, Cadulis automatically suggests the best-placed field worker, taking into account travel times and specific skills.
A Sustainable Competitive Advantage
By relying on Cadulis, CleanPlus strengthens its image as a modern company. This digital transformation not only appeals to clients but also attracts talented professionals motivated by the use of high-performance tools.
Conclusion: Optimized Management for a Promising Future
The adoption of Cadulis software has enabled CleanPlus to optimize its professional cleaning interventions. Customer satisfaction and internal productivity have also improved. With high-performance tools and streamlined processes, CleanPlus is well positioned to continue growing in a demanding and competitive sector.
