* Usage-based pricing: €0.49 excl. tax per intervention, capped at €24.99 excl. tax per month and per billed user account for standard usage (up to approximately 2,050 interventions per account per month). Beyond this threshold, each additional intervention is billed at 1/20 of the base price (i.e., €0.0245 excl. tax), with no cap.
The €24.99 excl. tax cap applies only to the intervention fee for billed accounts: interventions automatically closed without an assigned user follow their own limit; forms validated on the client portal, the scheduling assistant called via the API, SMS, postal mail, and report archiving are counted separately, without a cap.
Full details and billing terms: T&Cs, Pricing Appendix.