Field Maintenance & After-Sales Service

Field Maintenance and After-Sales Service Intervention Management Software

Optimize your on-site intervention scheduling, track work order execution in real time, and streamline coordination of your field teams. Designed for maintenance and after-sales service departments, Cadulis enables you to manage technicians, equipment, spare parts, and intervention reports, while ensuring complete traceability and improved customer responsiveness.

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+200 companies use Cadulis
field maintenance intervention team
Field Service Management Features

Essential features to plan, monitor, and track your field operations

Configurable intervention forms

Cadulis lets you create your own service reports: type of breakdown, replaced parts, measurements, customer signature... Your technicians report field information without missing anything.

customizable entry forms

Technician scheduling optimized by area or urgency

View available technicians, their locations, and skills in one click. Cadulis optimizes your schedules based on priorities and constraints.

scheduling assistant
Field maintenance technician
79 %

of interventions closed without field feedback thanks to adaptable forms, photos, customer signatures, and real-time synchronization.

Tracking after-sales indicators and history

Intervention time, breakdown recurrence, resolution rate, sensitive sites: Cadulis centralizes your data to better anticipate and secure your maintenance operations.

leverage all the intelligence from your data
Maintenance planning team
Field Maintenance & After-Sales Service

Tangible results in the field for your maintenance and after-sales teams

Optimize scheduling, secure interventions, and automate reports: discover how our clients are transforming their maintenance and after-sales management with Cadulis.

"Our technicians no longer need to return to the office. Everything starts from the field: PDF report, photos, signatures. Our clients receive everything instantly, and we save a tremendous amount of time."

Amélie G.
After-Sales Manager, Fix&Move
Scheduling Management & Optimization Features

Tools designed for preventive and corrective maintenance interventions, as well as on-site after-sales service

✔ Automatic scheduling by area, urgency, and skills
✔ Real-time tracking of technicians and on-site interventions
✔ Offline-compatible mobile app with deferred synchronization
✔ Customizable intervention forms by type of mission
✔ Timestamped reports, client-signed, illustrated with photos
✔ Intervention history by client, site, or equipment
✔ Supervisor access to schedules, incidents, and priorities
✔ Management of spare parts used during interventions
✔ Automatic reminders for preventive maintenance or contracts
✔ Export to ERP, CRM, or CMMS for administrative processing
intervention route planner
Your back office gains in time and reliability
Customer Case

A solution designed for field teams in maintenance and after-sales service

Cadulis supports maintenance and after-sales service companies in the digitalization of their on-site interventions, delivering tangible gains in operational efficiency.

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They trust us to schedule, monitor, and track their interventions:

  • Providers of multi-technical maintenance and multi-site services
  • After-sales service companies at client sites or at home (equipment, appliances, energy, etc.)
  • Manufacturers handling the maintenance or installation of their equipment fleet
  • Companies providing preventive and corrective maintenance under contract
  • Players in industrial maintenance or technical building maintenance

Typical users:

  • Maintenance technicians who are mobile or assigned to a specific area
  • After-sales service technicians in B2B or B2C environments
  • Intervention coordinators and route planners
  • Customer service, maintenance, or operations managers
  • Team leaders and multi-branch field supervisors

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maintenance technician team
Operational benefits of the management software

Tangible benefits to optimize productivity and service quality in the field

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Fewer surprises, more prepared technicians

Your teams receive essential information in real time (site, equipment, history), enabling them to anticipate field constraints and improve efficiency.

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Fewer silos, smoother collaboration between field and office

Schedules, reports, parts, and priorities are shared in real time: supervisors stay in control, technicians know where to go and what to do.

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Greater visibility on your contractual commitments (GTR, SLA)

Cadulis simplifies deadline tracking, intervention traceability, and compliance with restoration time guarantees.

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