Field Maintenance & After-Sales Service

Field Maintenance and After-Sales Service Management Software

Optimize your on-site intervention scheduling, track work orders in real time, and streamline coordination of your field teams. Designed for maintenance and after-sales service departments, Cadulis enables you to manage technicians, equipment, spare parts, and intervention reports, while ensuring complete traceability and improved customer responsiveness.

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+200 companies use Cadulis
maintenance intervention team
Field Service Management Features

Essential features to plan, monitor, and track your field operations

Customizable intervention forms

Cadulis lets you create your own service reports: type of breakdown, replaced parts, measurements, customer signature… Your technicians report field information without missing anything.

customizable entry forms

Technician scheduling optimized by area or urgency

View available technicians, their locations, and skills in one click. Cadulis optimizes your schedules according to priorities and constraints.

scheduling assistant
Field maintenance technician
79 %

of interventions closed without field return thanks to adaptable forms, photos, customer signatures, and real-time synchronization.

Monitoring after-sales KPIs and history

Intervention time, breakdown recurrence, resolution rate, sensitive sites: Cadulis centralizes your data to better anticipate and secure your maintenance operations.

leverage the full intelligence of your data
Maintenance planning team
Field Maintenance & After-Sales Service

Tangible results in the field for your maintenance and after-sales teams

Optimize scheduling, ensure reliable interventions, and automate reports: discover how our clients are transforming their maintenance and after-sales management with Cadulis.

"Our technicians no longer need to return to the office. Everything starts in the field: PDF report, photos, signatures. Our clients receive everything immediately, and we save a huge amount of time."

Amélie G.
After-Sales Manager, Fix&Move
Scheduling Management & Optimization Features

Tools designed for preventive maintenance, corrective maintenance, and on-site after-sales service interventions

✔ Automatic scheduling by area, urgency, and skills
✔ Real-time tracking of technicians and on-site interventions
✔ Offline-compatible mobile app with deferred synchronization
✔ Customizable intervention forms by mission type
✔ Timestamped report, client-signed, illustrated with photos
✔ Intervention history by client, site, or equipment
✔ Supervisor access to schedules, incidents, and priorities
✔ Management of spare parts used during interventions
✔ Automatic reminders for preventive maintenance or contracts
✔ Export to ERP, CRM, or CMMS for administrative processing
intervention route planner
Your back office gains in time and reliability
Customer Case

A solution designed for field teams in maintenance and after-sales service

Cadulis supports maintenance and after-sales service companies in digitizing their on-site interventions, delivering tangible gains in operational efficiency.

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They trust us to schedule, monitor, and track their interventions:

  • Providers of multi-technical maintenance and multisite services
  • After-sales service companies on customer sites or at home (equipment, appliances, energy, etc.)
  • Manufacturers providing maintenance or installation of their equipment fleet
  • Companies offering preventive and corrective maintenance under contract
  • Players in industrial maintenance or technical building maintenance

Typical users:

  • Maintenance technicians working in the field or assigned to a sector
  • After-sales service technicians in B2B or B2C environments
  • Intervention coordinators and route planners
  • Customer service, maintenance, or operations managers
  • Team leaders and multi-agency field supervisors

maintenance technician team
Operational benefits of the management software

Tangible benefits to optimize productivity and service quality in the field

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Fewer surprises, more prepared technicians

Your teams receive essential information in real time (site, equipment, history), to anticipate field constraints and increase efficiency.

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Less siloing, smoother flow between field and office

Schedules, reports, parts, and priorities are shared in real time: supervisors stay in control, technicians know where to go and what to do.

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Greater visibility on your contractual commitments (GTR, SLA)

Cadulis makes it easier to track deadlines, monitor intervention traceability, and comply with restoration time guarantees.

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