Category: Field Service Management

Compare CMMS vs field service software: how to connect them to optimize routes, preventive maintenance, and field efficiency.

Between a visit to a grumpy client and an unexpected on-site inspection, field employees chain together assignments at a rapid pace. Yet, as soon as the topic of breaks comes up, there’s a slight hesitation. Coffee break? Lunch break? Legal break? The terms are thrown around, but the rules themselves often remain unclear.

Since a ruling in November 2022, the Supreme Court has profoundly changed the interpretation of "work travel time" for mobile employees. A decision that has largely flown under the radar, but whose legal, financial, and organizational consequences are very real. It’s time to take a closer look at what this means.

Optimizing maintenance interventions has become a major challenge for companies seeking to reduce costs and improve efficiency. While CMMS (Computerized Maintenance Management Systems) software designed in the 1980s is often cumbersome and inflexible, modern solutions like Cadulis, combined with remote troubleshooting tools such as Speakylink, enable an effective digital transition. Let’s break down the new optimization levers transforming maintenance.

Field service management has undergone profound transformations in recent years, and 2025 is no exception. Between digitalization, artificial intelligence, and new customer expectations, companies must adapt to optimize their operations. Let’s discover together the major trends and key figures shaping the sector this year.

The solar panel installation market is booming. With growing demand, installers must optimize their processes to be more efficient. Poor organization can lead to additional costs, wasted time, and decreased customer satisfaction. Cadulis positions itself as an essential ally to optimize every field service and ensure a smooth, seamless installation.

Technological innovations are transforming the field of meter readings, whether for water, electricity, or gas. By integrating smart sensors, real-time data management, and scheduling algorithms, these advancements enable companies to improve the reliability and efficiency of their operations while reducing costs and carbon footprint. End users benefit from greater accuracy and simplified management of their consumption. Data security is also enhanced, with encryption at every stage, ensuring confidentiality and trust.

For fiber optic installers, a high-performance tool kit and effective field service management software are essential to ensure quality installations and optimize their work. This guide reviews the must-have equipment, such as the fusion splicer, photometer, cleaver, and stripping pliers, which ensure precise and long-lasting installations. Field service management software like Cadulis complements these tools by offering key features: route optimization, customizable forms, information centralization, and connectivity with other systems. Thanks to these solutions, installers gain productivity, reliability, and efficiency, while improving customer satisfaction. Future innovations in the field could steer interventions towards new technologies, such as satellite box installation, with ever more connected and adapted tools.

This article offers 10 tips to optimize field interventions and improve profitability. It highlights the importance of automating repetitive tasks, such as writing and sending reports, to free up valuable time. Centralizing information allows technicians to better prepare and solve problems more efficiently. Route planning, optimized with smart tools, reduces unnecessary mileage and increases the number of interventions per day. Automatic SMS reminders and the ability for customers to cancel or reschedule appointments reduce unforeseen events. The article also emphasizes analyzing collected data to anticipate needs and adjust strategies. By using dedicated software like Cadulis, companies can not only reduce administrative costs but also improve technician productivity, thus increasing their overall profitability.

In a constantly changing world, where speed and efficiency are key success factors, real-time planning is emerging as an essential driver for businesses.
According to a recent McKinsey study, companies that adopt advanced planning tools can improve their productivity by up to 30%.