News on field service management and optimization

The Field Service Management Blog

Tips for optimizing your technicians' schedules, and automating your activity management

The Impact of Route Optimization on Productivity with Cadulis

The search for solutions to optimize processes and reduce costs is a constant pursuit. Among the most powerful levers for increasing efficiency, route optimization proves to be a real asset. According to a Gartner study, companies that improve their routes can reduce their delivery costs by 10 to 15%. Additionally, McKinsey & Company indicates that route optimization can increase customer satisfaction by 20%.

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Key performance indicators for management

Key Indicators for Effectively Managing Your Technical Field Operations

Managing technical field operations isn’t just about sending your teams out with a toolbox and a map (or rather a GPS these days, let’s be honest). It’s much more complex, involving juggling data, tight schedules, and—let’s face it—a few unexpected events. To stay in control and ensure everything runs smoothly, it’s essential to rely on the right key indicators. Yes, those famous indicators

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How to Choose the Best Field Service Management Software?

Field service management is a crucial aspect for companies operating in the field. Effective management of field activities can significantly improve productivity, reduce operational costs, and ensure better customer satisfaction. However, to achieve these goals, it is essential to choose the right field service management software. So, how do you select the best software that meets your company’s needs?

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Client portal

Your clients book appointments for your field interventions directly on the technicians' schedule

The client portal designed by Cadulis completely changes the way companies organize their field interventions. Thanks to this system, your clients can schedule an appointment with a technician directly online, through a simple and intuitive interface. But it offers much more than that. With integrated artificial intelligence, the portal optimizes routes, takes into account technicians' skills, and can even select the same field worker to ensure consistent follow-up. It's a versatile tool,

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