Manage field workers' unavailabilities in Cadulis
Optimize Scheduling by Managing Absences and Specific Working Hours
For reliable and error-free scheduling, Cadulis allows you to manage:
- One-off unavailabilities (leave, absences, appointments)
- Specific working hours (days/hours not worked)
These elements are taken into account by the scheduling assistant and are visible in the schedule to prevent erroneous assignments.
📆 Add a One-off Unavailability (Absence, Leave)
- Go to the schedule view via the Activities menu.
- Locate the relevant field worker.
- Click the padlock symbol next to their name.
- Fill in the fields in the pop-up:
- User and BU (pre-filled)
- Activity type
- Start and end date/time
- Reason for absence in the “Mission” section
- Click Validate.
➡️ The unavailability appears in the schedule as a blue block with a purple border. The field worker becomes unassignable during these times.
🕒 Set Specific Working Hours
- From the Team menu, click on the field worker’s name.
- Click Edit role, then Edit.
- Go to the Specific working hours (restrictions) section.
- Click the + button:
- Define a date/time range
- Optional: enable lunch break consideration
- Optional: set as default schedule
- Click Validate.
➡️ These time slots appear greyed out in the schedule (not assignable) and are excluded by the scheduling assistant.
👀 Visualization in the Schedule
- Specific working hours: greyed-out areas (BlackBox)
- One-off unavailabilities: blue blocks with purple border
These time slots are automatically taken into account by the scheduling assistant.
⚙️ Impact on Scheduling
Manual Assignment
-
If you assign an intervention during an unavailable slot:
⚠️ “Schedule overlaps have been detected!”
A red warning is displayed.
The assignment remains possible, but is not recommended.
Scheduling Assistant
- Unavailable slots are automatically excluded
- Proposed time slots are compatible with actual availabilities
💡 Smooth, reliable, and error-free scheduling thanks to the Cadulis scheduling assistant.
✏️ Edit or Delete an Unavailability
For Specific Working Hours
- Team menu > user profile > Edit role
- Go to Specific working hours
- Click the red trash can to delete, or edit the time slot.
- Click Validate.
For One-off Absences
- Go to the schedule
- Click on the relevant blue slot
- Click Open details
- On the absence page, click Edit
- Adjust the desired information, then Save
- Set specific working hours as soon as you invite a new team member.
- The scheduling assistant is your best ally to avoid errors.
- The red warning during manual assignment is a caution signal, but it does not block the action.
- You can customize a warning message in the user profile to inform schedulers of special cases.