Create and manage your team on Cadulis
Structure your organization efficiently
Cadulis allows you to build a tailor-made team: roles, assignment to Business Units, skills management, user import/export…
This guide shows you how to invite, configure, and manage your team professionally.
👥 Accessing Team Management
- Left sidebar menu → Team
- Page: Team Management
Here you will find:
- A search area to filter users
- A section for each Business Unit, listing users with their roles
- Three main actions:
- Import your team
- Invite a collaborator
- View the Business Unit
- Bottom right: Export team button
✉️ Inviting a Collaborator
- Click on Invite a collaborator
- Enter the email address (required)
- Three scenarios:
- ✅ Existing account → the user receives an invitation
- ➕ Unknown email → activate “Create the account if it does not exist” + set a password
- Choose a role from the dropdown list
- If role = Field agent / subcontractor → option “Self-service access”
- Click Send invitation
🧾 Editing a User Profile
Once the account is activated (via email), you can:
- Menu Team → select a profile
- Click Open profile
- Edit:
- Contact details
- Email address
- Password
- Intervention specifics
- Comments
- Click Save
📥 Importing a Complete Team (CSV)
- Click on Import your team
- Choose a default role
- Required file: CSV with custom separator
Mandatory columns:
first_name
, last_name
, email
, password
Optional columns:
phone
, address
, address_additional
, radius
, email_notification
, comment
, color
, assignment_message
- Click Import
🎯 Importing Team Skills
- On the same import page → click Import team skills
- Required CSV file:
Options:
- Export existing skills
- Toggle Delete existing skills
🧩 Editing Roles and Assignments
- Click on a user
- From their profile:
- Edit the role
- Assign or unassign a Business Unit
- Add skills + level
Available Roles
Role |
Function |
Administrator |
User and BU management |
Technical administrator |
Activity settings, triggers, etc. |
Supervisor |
Scheduling + closing activities |
Purchasing financial supervisor |
View purchase prices |
Sales financial supervisor |
View sales prices |
Call center supervisor |
Manage calls |
Technician |
Close their own interventions |
Team leader |
View and close activities for their team |
Call center agent |
Close assigned calls |
🏢 Viewing and Editing a Business Unit
- Click on View the Business Unit
- A pop-up opens with:
- Name, BU code, activity credits
- List of assigned users
- Link with other BUs button
- Collapsible menus: Configuration, Phoning, Location, Financial, etc.
- Click Edit Business Unit to adjust
⬇️ Exporting Your Team
Click Export team to get a CSV file containing:
- ID, Email, Name
- Business Unit ID & Name
- Phone, Address, Role(s), Skills, Comments, Color
- Prepare your CSV files in advance to save time during import.
- Use roles to finely control access to each feature.
- Remember to update skills regularly for more relevant scheduling.