Software documentation for field service management, scheduling, and optimization

Send real-time SMS


By configuring an SMS to be sent to your client 2 days before the intervention, you help your field workers avoid finding a closed door at their appointment.

Recipients

The recipients of the SMS can be multiple, with the following options:

  • Supervisors: all supervisors of the activity
  • Assigned field worker(s)
  • Manual: here you enter a number manually, but you can also use variables such as {intervention.customer.mobile}

Message

The SMS message can use variables to include information from the activity: date, phone number, field worker’s name, etc.

Use variables to fully personalize the content!

Pricing

Credit consumption: 0.1 credit (€0.049 excl. VAT) per SMS segment sent by Cadulis, or 0.02 credit (€0.0098 excl. VAT) per send if you use your own SMS account. If your message exceeds 160 characters, it will be sent and counted as multiple segments. Free credits do not cover SMS messages. To avoid excessive credit consumption, any message longer than 3 SMS segments will not be sent.

Example

Your field worker Ma Société will be at your place tomorrow at 3:30 PM.
If you are unavailable, please call 02 21 85 07 00.