External access allows you to configure web-services and access to mailboxes.
Webservices
By creating a webservice, you open your Cadulis to your principals, or to your own systems other than Cadulis:
- Restricted access to your schedules
Your originator (or your other system) has access to your availability, according to your availability criteria - Creation / modification / visualization of activities
Your originator (or your other system) can send you an activity directly and have its follow-up - Real-time feedback
If you wish, your principal (or your other system) can receive each modification: assignment, reports ...
Email imports are fully configurable according to your own preformatted email model: create and modify your activities automatically from your mailbox!
To connect your other software
Customer portal
Your customer portal can directly query Cadulis schedules and create interventions on the dates requested by your customers
Ticketing tool
Bi-directional update
Import email
Creation / modification of activities on the recovery of standardized emails, according to your criteria
To connect your principals
Creation / modification of activities
Your orderer's systems send activities directly to your Cadulis
Visualization of the schedule by the client
Restricted access to schedules concerning him
Feedback in real time
Information entered, planning, closing, reports, you configure what goes back in real time