The Field Service Management Blog

Faced with the natural resistance of “legacy” technicians, the digitization of field teams should not be imposed abruptly but co-constructed with pilot groups to transform mistrust into engagement. The adoption of Cadulis is based on demonstrating immediate benefits for the field worker, such as eliminating paperwork, legal protection through timestamped photos, and easing tensions with the office. By replacing time-consuming tasks with intelligent assistance, the tool quickly becomes indispensable, offering

Adopting a no-commitment scheduling tool is a strategic decision for field service companies looking to remain agile in the face of rapidly changing markets. By prioritizing contractual flexibility and ease of configuration, you turn your field operations management into a responsive growth driver rather than a rigid cost center.

Compare CMMS vs field service software: how to connect them to optimize routes, preventive maintenance, and field efficiency.

Between an intervention at a grumpy client's site and an unexpected on-site inspection, field employees string together assignments at a fast pace. Yet, as soon as the topic of breaks comes up, there’s a slight hesitation. Coffee break? Lunch break? Regulatory break? The terms are thrown around, but the rules themselves often remain unclear.

Since a ruling handed down in November 2022, the Court of Cassation has profoundly changed the interpretation of "work travel time" for mobile employees. A decision that has largely gone under the radar, but whose legal, financial, and organizational consequences are very real. The time has come to take a closer look at what this means.

Optimizing maintenance interventions has become a major challenge for companies seeking to reduce costs and improve efficiency. While CMMS (Computerized Maintenance Management System) software designed in the 1980s is often cumbersome and inflexible, modern solutions like Cadulis, combined with remote troubleshooting tools such as Speakylink, enable an effective digital transition. Let’s break down the new optimization levers transforming maintenance.