Case Study: AlloDomi Services revolutionizes home service scheduling management
AlloDomi Services, a personal services company based in Tours, transformed its home service scheduling management thanks to Cadulis.
An exhausted organization
Before Cadulis, scheduling at AlloDomi Services relied on manual agendas. This method did not take travel times into account, making the coordination of 48 field workers complex and time-consuming. The secretarial staff spent a considerable amount of time adjusting schedules, often without success.
The choice of Cadulis: an obvious decision
After evaluating several software solutions, Elyse M., founder of AlloDomi Services, chose Cadulis. This decision was made due to the tool's ability to manage multiple activities and its intuitive interface. A free trial period confirmed its suitability for the company's needs.
Smooth and fast integration
The adoption of Cadulis was seamless. A 30-minute training session with the technical team was enough to familiarize field workers, even the less tech-savvy, with the mobile application.
Tangible benefits from the very first weeks
- Clear mission details for each field worker, including new hires.
- Reduced stress thanks to better management of unforeseen events.
- Significant time savings for the secretarial staff, enabling increased responsiveness.
Automation of administrative tasks
The automatic generation of tax certificates, previously a source of annual stress, is now simplified. This efficiency enabled AlloDomi Services to respond to calls for tenders for home meal delivery, thanks to the ease of generating activity reports with Cadulis.
Optimized field communication
Cadulis' custom forms allow for structured information feedback. For example, in the event of equipment failure, a simple checkbox triggers an alert to the sector manager, avoiding lost messages on answering machines.
Route optimization and reduction of travel times
Cadulis takes into account travel times, skills, and availability of field workers to optimize routes. This is crucial for short-duration services, where long trips should be avoided.
Efficient management of unforeseen events
In the event of an unexpected absence of a field worker, Cadulis allows for reassignment of services with a single click. Clients are informed quickly, and agents receive real-time updates, ensuring stress-free service continuity.
Improved brand image
The adoption of Cadulis has strengthened AlloDomi Services' image as a modern and dynamic company, capable of adopting technological tools to improve its services.
A tool adapted to multi-activity management
Cadulis stands out for its expertise in the personal services sector, offering flexibility and adaptability to the specific needs of the industry.
Conclusion
Thanks to Cadulis, AlloDomi Services has transformed its home service scheduling management, improving operational efficiency, customer satisfaction, and brand image.
