Case Study: AlloDomi Services Revolutionizes Home Service Scheduling Management
AlloDomi Services, a home services company based in Tours, has transformed its home service scheduling management thanks to Cadulis.
An Organization at Its Limit
Before Cadulis, scheduling at AlloDomi Services relied on manual calendars. This method did not take travel times into account, making coordination of the 48 field agents complex and time-consuming. The administrative staff spent considerable time adjusting schedules, often without success.
The Choice of Cadulis: An Obvious Solution
After evaluating several software solutions, Elyse M., founder of AlloDomi Services, chose Cadulis. This decision was made due to the tool’s ability to manage multiple activities and its intuitive interface. A free trial period confirmed its suitability for the company’s needs.
Smooth and Fast Integration
The adoption of Cadulis went smoothly. A 30-minute training session with the technical team was enough to familiarize even the least tech-savvy field agents with the mobile app.
Tangible Benefits from the First Weeks
- Clear mission details for each field agent, including new hires.
- Reduced stress thanks to better management of unexpected events.
- Significant time savings for the administrative staff, enabling faster response times.
Automation of Administrative Tasks
The automatic generation of tax certificates, previously a source of annual stress, is now simplified. This efficiency has enabled AlloDomi Services to respond to tenders for home meal delivery, thanks to the ease of generating activity reports with Cadulis.
Optimized Field Communication
Cadulis’ customized forms enable structured information feedback. For example, in the event of equipment failure, a simple checkbox triggers an alert to the sector manager, avoiding lost messages on answering machines.
Optimized Routes and Reduced Travel Times
Cadulis takes into account travel times, skills, and availability of field agents to optimize routes. This is crucial for short-duration services, where long trips should be avoided.
Efficient Management of Unexpected Events
If a field agent is unexpectedly absent, Cadulis allows for quick reassignment of services with a single click. Clients are informed rapidly, and agents receive real-time updates, ensuring service continuity without stress.
Improved Brand Image
The adoption of Cadulis has strengthened AlloDomi Services’ image as a modern and dynamic company, able to adopt technological tools to enhance its services.
A Tool Adapted to Multi-Activity Operations
Cadulis stands out for its expertise in the home services sector, offering flexibility and adaptability to the specific needs of the industry.
Conclusion
Thanks to Cadulis, AlloDomi Services has transformed its home service scheduling management, improving operational efficiency, client satisfaction, and brand image.
