Case Study: AlloDomi Services revolutionizes home service scheduling management
AlloDomi Services, a home services company based in Tours, has transformed its home service scheduling management thanks to Cadulis.
An organization at its breaking point
Before Cadulis, scheduling at AlloDomi Services relied on manual calendars. This method did not take travel times into account, making coordination for the 48 field workers complex and time-consuming. The secretarial team spent a considerable amount of time adjusting schedules, often without success.
The choice of Cadulis: an obvious decision
After evaluating several software solutions, Elyse M., founder of AlloDomi Services, chose Cadulis. This decision was made due to the tool’s ability to manage multiple activities and its intuitive interface. A free trial period confirmed its suitability for the company’s needs.
Smooth and fast integration
The adoption of Cadulis went smoothly. A 30-minute training session with the technical team was enough to familiarize even the least tech-savvy field staff with the mobile app.
Tangible benefits from the very first weeks
- Clear task assignments for each field worker, including new hires.
- Reduced stress thanks to better management of unexpected events.
- Significant time savings for the secretarial team, enabling greater responsiveness.
Automation of administrative tasks
The automatic generation of tax certificates, previously a source of annual stress, is now simplified. This efficiency allowed AlloDomi Services to respond to tenders for home meal delivery, thanks to the ease of generating activity reports with Cadulis.
Optimized field communication
Cadulis’ custom forms enable structured data collection. For example, in case of equipment failure, a simple checkbox triggers an alert to the sector manager, avoiding lost messages on answering machines.
Route optimization and reduced travel times
Cadulis takes into account travel times, skills, and availability of field workers to optimize routes. This is crucial for short-duration services, where long travel times must be avoided.
Efficient management of unexpected events
In case of an unexpected absence of a field worker, Cadulis allows reassignment of tasks with a single click. Clients are informed quickly, and agents receive real-time updates, ensuring seamless service continuity without stress.
Improved brand image
The adoption of Cadulis has strengthened AlloDomi Services’ image as a modern and dynamic company, able to adopt technological tools to improve its services.
A tool adapted to multi-activity operations
Cadulis stands out for its expertise in the home services sector, offering flexibility and adaptability to the specific needs of the industry.
Conclusion
Thanks to Cadulis, AlloDomi Services has transformed its home service scheduling management, improving operational efficiency, client satisfaction, and brand image.
