Case Study: AlloDomi Services Revolutionizes Home Service Scheduling Management

AlloDomi Services, a home service company based in Tours, transformed its home service scheduling management thanks to Cadulis.

An Organization at Its Limit

Before Cadulis, scheduling at AlloDomi Services relied on manual calendars. This method did not take travel times into account, making coordination of the 48 field workers complex and time-consuming. The secretarial team spent a considerable amount of time adjusting schedules, often without success.

The Choice of Cadulis: An Obvious Solution

After evaluating several software solutions, Elyse M., founder of AlloDomi Services, chose Cadulis. This decision was made due to the tool’s ability to manage multiple activities and its intuitive interface. A free trial period confirmed its suitability for the company's needs.

Smooth and Fast Integration

The adoption of Cadulis went smoothly. A 30-minute training session with the technical team was enough to familiarize even the least tech-savvy field staff with the mobile app.

Tangible Benefits from the First Weeks

• Clear missions for each field worker, including new recruits.
• Reduced stress thanks to better management of unexpected events.
• Significant time savings for the secretarial team, enabling greater responsiveness.

Automation of Administrative Tasks

The automatic generation of tax certificates, previously a source of annual stress, is now simplified. This efficiency enabled AlloDomi Services to respond to tenders for home meal delivery, thanks to the ease of generating activity reports with Cadulis.

Optimized Field Communication

Cadulis’ custom forms enable structured information feedback. For example, in the event of equipment failure, a simple checkbox triggers an alert to the sector manager, avoiding lost messages on answering machines.

Route Optimization and Reduced Travel Times

Cadulis takes into account travel times, skills, and field worker availability to optimize routes. This is crucial for short-duration services, where long trips should be avoided.

Efficient Management of Unexpected Events

In the event of an unplanned absence of a field worker, Cadulis allows for reassignment of services with a single click. Clients are informed quickly, and agents receive real-time updates, ensuring service continuity without stress.

Improved Brand Image

The adoption of Cadulis has strengthened AlloDomi Services’ image as a modern and dynamic company, able to adopt technological tools to improve its services.

A Tool Adapted to Multi-Activity Management

Cadulis stands out for its expertise in the home service sector, offering flexibility and adaptability to the specificities of the industry.

Conclusion

Thanks to Cadulis, AlloDomi Services has transformed its home service scheduling management, improving operational efficiency, customer satisfaction, and brand image.