Faced with an outdated management system as rigid as a dinosaur and as user-friendly as a Minitel, Mecatech Ouest chose to modernize its industrial maintenance with a new generation CMMS software. The result: smooth scheduling, comprehensive digital reports, and a company that has finally entered the 21st century.

A CMMS Out of Breath

Before Cadulis, maintenance management at Mecatech Ouest was a daily puzzle. Between Excel schedules, unreadable paper reports, and scattered files, teams spent more time searching for information than producing it. The software in place, from another era, offered neither mobility nor flexibility. Hard to be modern with a tool that belonged in an IT museum.

“At the age of connected machine tools, continuing to record interventions on paper was like trying to fly a drone with a crank.” — Franck L., Maintenance Manager, Mecatech Ouest

Everything changed with the arrival of a new director, determined to bring the company into the future. “It only took a few days of audit to realize our CMMS was dragging us down,” the team recalls. The mission was clear: find an industrial maintenance CMMS software that was modern, mobile, and easy to use.

The Five-Legged Sheep... Found!

For several months, Mecatech Ouest searched for the rare gem. The team felt like they were on a quest for the five-legged sheep. Between software that was too complex, those that cost a fortune, or those that only spoke English, nothing fit. Until Cadulis came on the scene.

What convinced the teams? Its flexibility and custom configuration. In just a few clicks, CMMS forms were adapted to each type of equipment: hydraulic, electrotechnical, mechanical. Customization replaced rigidity. “We needed a tool that adapted to us, not the other way around,” summed up a scheduler.

Fast and Drama-Free Deployment

Implementation was a textbook case: three weeks flat, including configuration, training, and a pilot on two sites. To ease concerns, a small-scale test was launched. And quickly, doubts disappeared. Technicians saw they could finally work with a tool designed for them.

Preventive and corrective maintenance intervention scheduling became smoother. Digital forms replaced paper sheets, the mobile app worked even offline, and CMMS intervention reports were automatically generated with photos, timestamps, and customer signatures.

Measurable Results from the First Month

One month after deployment, the numbers spoke for themselves:

• -50% time spent managing schedules manually
• +100% completion of intervention reports (compared to 65% before)
• Zero re-entry: 8 to 12 hours saved each week
• +60% customer satisfaction with reports
• +70% visibility on activities

But the most unexpected effect came from the secretarial team. Previously overwhelmed by client calls to reschedule interventions or request reports, they found peace of mind. Now, everything goes through the Cadulis client portal: real-time tracking, accessible reports, and less stress. “Today, the secretariat focuses on emergencies, not chasing information,” says Franck L.

Daily Life Reimagined, from Field to Office

For technicians, going paperless changed everything. No more lost sheets, no more illegible handwriting, and above all, finally usable data. Information entered via the mobile app automatically feeds performance indicators and client reports. Technicians save time, managers gain visibility, and clients gain confidence. Everyone wins.

As for the maintenance manager, he sums up the transformation with a smile: “My day starts with Cadulis and ends with Cadulis. I see the day's interventions, delays, emergencies. At a glance, I have a clear view of my activity.” The tool has become his dashboard, his digital assistant, his ally.

A Modernized Image with Clients

Thanks to this digital transformation, Mecatech Ouest has changed its image in the eyes of its clients. The company is now seen as modern, responsive, and connected. Reports arrive faster, data is reliable, and communication is smoother. In short, client relations have received a serious facelift.

“Our clients noticed the difference: more transparency, more responsiveness, and a company image finally matching our expertise.”

What Cadulis Really Changed

• A industrial maintenance tracking software that adapts to field realities
• Automated, comprehensive reports that meet client expectations
• A modern CMMS, easy to use and powerful in analysis

With its flexible structure and API connectors, Cadulis integrates just as well with an existing CMMS as it does as a full replacement. It’s an industrial maintenance CMMS software designed to support digital transition, without forcing a painful revolution.

👉 Request a personalized demo and discover how your team can also move from paperwork to performance.