Faced with a legacy management system as rigid as a dinosaur and as user-friendly as a Minitel, Mecatech Ouest chose to modernize its industrial maintenance with a new-generation CMMS software. The result: smooth scheduling, comprehensive digital reports, and a company that has finally entered the 21st century.

A CMMS Out of Steam

Before Cadulis, maintenance management at Mecatech Ouest was a daily puzzle. Between Excel schedules, unreadable paper reports, and scattered files, teams spent more time searching for information than producing it. The existing software, from another era, offered neither mobility nor flexibility. It was hard to be modern with a tool that belonged in an IT museum.

"At the age of connected machine tools, continuing to write down interventions on paper was like trying to fly a drone with a crank handle." — Franck L., Maintenance Manager, Mecatech Ouest

Everything changed with the arrival of a new director, determined to take the company into the future. "It only took a few days of auditing to realize our CMMS was holding us back," the team recalls. The mission was clear: find an industrial maintenance CMMS software that was modern, mobile, and easy to use.

The Five-Legged Sheep... Found!

For several months, Mecatech Ouest searched for the rare gem. The team felt like they were on a quest for the five-legged sheep. Between software that was too complex, those that cost a fortune, or those only available in English, nothing fit. Until Cadulis came on the scene.

What convinced the teams? Its flexibility and custom configuration. In just a few clicks, the CMMS forms were tailored to each type of equipment: hydraulic, electrotechnical, mechanical. Personalization replaced rigidity. "We needed a tool that adapts to us, not the other way around," summed up a scheduler.

Fast and Drama-Free Deployment

Implementation was textbook: three weeks flat, including configuration, training, and a pilot on two sites. To ease concerns, a small-scale test was launched. And quickly, doubts vanished. Technicians saw they could finally work with a tool designed for them.

Preventive and corrective maintenance scheduling became smoother. Digital forms replaced paper sheets, the mobile app worked even offline, and CMMS intervention reports were generated automatically with photos, timestamps, and customer signatures.

Measurable Results from the First Month

One month after deployment, the numbers spoke for themselves:

• -50% time spent managing schedules manually
• +100% intervention report completion (compared to 65% before)
• Zero re-entry: 8 to 12 hours saved every week
• +60% customer satisfaction with reports
• +70% visibility on activities

But the most unexpected effect came from the secretarial team. Previously overwhelmed by client calls to reschedule interventions or request reports, they found peace of mind. Now, everything goes through the Cadulis client portal: real-time tracking, accessible reports, and less stress. "Today, the secretariat focuses on emergencies, not chasing information," notes Franck L.

Daily Life Reimagined, from Field to Office

For technicians, ditching paper changed everything. No more lost forms, no more illegible handwriting, and above all, finally usable data. Information entered from the mobile app automatically feeds performance indicators and client reports. Technicians save time, managers gain visibility, and clients gain confidence. Everyone benefits.

As for the maintenance manager, he sums up the transformation with a smile: "My day starts with Cadulis and ends with Cadulis. I see the day's interventions, delays, emergencies. At a glance, I have a clear view of my activity." The tool has become his dashboard, his digital assistant, his ally.

A Modernized Image with Clients

Thanks to this digital transformation, Mecatech Ouest has changed its image in the eyes of its clients. The company is now seen as modern, responsive, and connected. Reports arrive faster, data is reliable, and communication is smoother. In short, client relations have had a real facelift.

"Our clients noticed the difference: more transparency, more responsiveness, and a company image finally matching our expertise."

What Cadulis Really Changed

• An industrial maintenance tracking software that adapts to field realities
• Automated, comprehensive reports that meet client expectations
• A modern CMMS, simple to use and powerful in analysis

With its flexible structure and API connectors, Cadulis integrates just as well with an existing CMMS as it does as a complete replacement. It is an industrial maintenance CMMS software designed to support digital transformation without forcing a painful revolution.

👉 Request a personalized demo and discover how your team can also move from paperwork to performance.