Free Yourself from Endless Calls: Appointment Scheduling Becomes Autonomous
No more endless phone calls, chasing after clients like running after a late bus. Between unsuccessful attempts to reach a client and the constant juggling of schedules, the traditional appointment management process is a time sink. With the Cadulis client portal, all that is a thing of the past. Now, end customers book their appointments directly online, at a time that suits them, without being tied to office hours or the fluctuating availability of your teams.
- Full client autonomy to schedule their appointments 24/7.
- Reduced operational costs thanks to fewer incoming calls.
- Optimized customer experience: no phone queues, no stress.
One of our users told us that the cost of managing appointments was simply cut by a third since implementing the portal. By three! Thanks to this client autonomy, there’s no longer any need to spend time and resources on every appointment booking. Your clients can now manage their own schedules, which means a significant reduction in operational expenses. And guess what? They love it. No more missed calls or endless hold times—just a smooth, frictionless experience.
To learn more about how the Cadulis client portal works, you can check out the full documentation here.
A Portal Adaptable to Every Business: Flexibility Above All
One of Cadulis’s greatest strengths is the customization of its client portal. Whether you’re in technical installations, personal services, maintenance, or even emergency repairs, the portal adapts like a digital chameleon. For example, you can configure forms to include specific fields: why not request a photo of the equipment to be repaired before the intervention, or an emergency contact in case the client is absent? The portal can also feature your company logo, personalized descriptions, and many other distinctive elements that strengthen your brand image.
- Full customization of forms (logos, custom fields, etc.).
- Adaptation of business processes (satisfaction surveys, appointment modifications, etc.).
- Fully adjustable tool to meet the specific needs of every industry sector.
On top of that, each company can adjust the portal’s processes to fit its own requirements. Need a satisfaction survey at the end of every intervention? It’s possible. Want to let clients reschedule their appointments at the last minute? No problem. Everything is fully adjustable, without compromising overall efficiency. In short, the portal becomes a tailor-made tool for every business, no matter the sector.
Want to see how the portal can adapt to your business? Book a demo here and explore all its possibilities.
Cadulis AI: Optimize Your Technicians’ Routes Like Never Before
Cutting unnecessary miles has become a must for many companies, especially when their technicians have to cover large areas. Fortunately, the Cadulis scheduling assistant’s AI is here to help. This smart tool automatically suggests the technician who will travel the shortest distance for each intervention, while ensuring they have the required skills for the job.
- Route optimization based on distances and technicians’ skills.
- Priority assignment to the technician who has already worked on the case.
- Reduced travel time and improved operational efficiency.
Cadulis uses mapping tools such as Google Maps and OpenStreetMap to ensure accurate distances and travel times.
For an extra boost in efficiency, the AI can be configured to prioritize the technician who has already worked on the case during a previous intervention. Imagine: a technician familiar with the site, the equipment, and the client’s specifics. This is especially useful in services requiring continuity, such as regular interventions or personal care. The result: stronger client relationships, less unnecessary repetition, and significant time savings.
To learn more about the Cadulis scheduling assistant’s AI, you can consult the scheduling documentation.
Tangible Savings for Businesses: Autonomy Serving Profitability
The autonomy provided by the client portal translates not only into time savings, but also into real cost savings for businesses. By delegating appointment management to clients themselves, companies drastically reduce the number of incoming calls, avoid scheduling errors, and increase the occupancy rate of time slots. And all this without compromising service quality.
Another Cadulis user reported a significant drop in stress related to schedule management. The direct result? The cost of appointment booking was cut by a third, even after factoring in Cadulis usage fees. Autonomy truly goes hand in hand with profitability.
Efficiently Harnessing Customer Feedback
The Cadulis client portal also automates the collection of satisfaction surveys after each intervention. As soon as the appointment is completed, an SMS is sent to the client to gather their feedback. If the response is negative, an alert is immediately sent to the activity management team, who can then step in quickly to resolve the issue before it escalates. This responsiveness helps maintain an excellent client relationship, even in delicate situations.
In addition, all this data is aggregated in real time and available for analysis via dashboard tools, allowing businesses to track team performance and quickly identify areas for improvement. This virtuous cycle helps to continually refine processes, while ensuring optimal customer satisfaction.
Unmatched Flexibility: Schedule Outside Office Hours
The flexibility offered by the Cadulis portal goes beyond simple appointment management. It also extends to the ability to manage appointments outside of standard office hours. Companies can, for example, configure specific time slots: two-hour windows, half-days, or even full days, depending on the required level of precision. There’s no need to manually adjust schedules anymore—let the portal handle it smoothly and automatically.
Automated processes also allow you to trigger alerts when appointments are booked at the last minute, ensuring that teams are not overloaded. And, of course, the portal ensures that no technician is ever double-booked. A real relief for businesses, allowing them to avoid crisis situations while maintaining quality service.
