Automated Scheduling That Changes the Game
Manually scheduling your teams' routes? That's a waste of time! Cadulis features an automatic scheduling system that frees you from this time-consuming task.
1. Operation
Cadulis takes several factors into account: the availability of field agents, the distances between intervention points, real-time traffic conditions, and mission priorities. The tool then adjusts the routes to optimize them, helping to reduce travel times and enabling interventions where they are most urgent.
2. Impact on the company
This automated process not only saves time but also reduces costs related to fuel consumption and vehicle wear and tear. Efficiency is greatly improved, and your customers benefit from fast and accurate interventions, thereby increasing their overall satisfaction.
3. Key Benefits
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- Fewer human errors in scheduling,
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- Route optimization, reducing costs and travel times,
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- Faster interventions, ensuring maximum responsiveness for your clients.
Real-time tracking: the key to responsiveness
Staying in the dark about the progress of your field operations is a thing of the past! With Cadulis, you can track your teams through a simple and intuitive interface.
1. Complete visibility
Cadulis includes a real-time tracking feature to see exactly where your field workers are at any given moment. Thanks to an interactive map and real-time notifications, managers can monitor the progress of interventions and readjust priorities according to emergencies or availabilities.
2. Benefits for Team Managers
Real-time tracking also enables smooth communication between field teams and the back office. If a task needs to be modified or reassigned, this can be done instantly—an option that reduces delays and ensures flexible, responsive management.
3. Key Advantages
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- Proactive management of unforeseen events,
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- A smooth communication between teams,
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- Fast decisions to ensure customer satisfaction.
A mobile application for your field teams
Why waste time with paperwork and emails when everything can be managed from a mobile application?
1. Management at Your Fingertips
The mobile application allows your field workers to access their assignment information wherever they are. They can view the details of each intervention, mark tasks as completed, and send reports directly through the app. This way, all information remains up to date, even in the absence of an internet connection.
2. More autonomy for field workers
Thanks to this feature, field workers gain autonomy and no longer need to constantly return to the office to obtain or submit information. The application simplifies communication with customer service by allowing field workers to immediately report any issues encountered in the field.
3. Key Benefits:
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- No more lost information: everything is centralized and accessible,
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- A huge time saver for your teams,
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- Your team members are autonomous, even while on the move.
Seamless customer management with the integrated CRM
Cadulis includes a CRM (Customer Relationship Management) to centralize all information related to your customers and their field activities.
1. Intervention History
Cadulis CRM allows you to access a detailed history of each customer. This way, you can personalize every interaction according to your customers’ specific needs and ensure tailored follow-up.
2. A tool for customer satisfaction
The integrated CRM allows you to better understand customer expectations and respond more efficiently to their requests. You can also anticipate their future needs by having an overview of past services and their feedback.
3. Key Benefits
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- Centralization of customer data for streamlined management,
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- Customization of interventions according to specific needs,
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- Improvement of customer loyalty through quality follow-up.
Reports and analyses to drive your performance
How can you know if your teams are performing well if you don't track the results? With Cadulis, you have access to detailed activity reports that provide you with an overview of your field operations performance.
1. Performance Analysis
The reports provided by Cadulis help you track the effectiveness of each intervention, evaluate intervention times, and measure the efficiency of your field workers. This allows you to identify bottlenecks and make targeted improvements.
2. Continuous Optimization
By regularly analyzing this data, you can adjust your organization, optimize routes, or even anticipate future resource needs. It is a real asset for maintaining consistent performance and staying competitive.
3. Key Benefits
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- Real-time performance monitoring,
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- Ability to identify areas for improvement quickly,
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- Continuous optimization based on concrete data.
Cadulis is much more than just a tool; it is an ally for:
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- Optimize your organization,
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- Improve your teams' productivity,
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- Provide quality service to your customers.
With automated scheduling, real-time tracking, mobility, and detailed analytics, Cadulis helps you manage your field operations more effectively for tangible and measurable results.
Choosing Cadulis means choosing the assurance of gaining responsiveness and efficiency, and staying competitive in an increasingly demanding environment. Contact us now and turn field service management into a performance driver for your company!
