News on field service management and optimization

Break regulations for field technicians: what does the law really say?

Break for field teams

Between an intervention at a grumpy client’s site and an unexpected on-site inspection, field employees tackle assignments at a fast pace. Yet, as soon as the topic of breaks comes up, there’s a noticeable hesitation. Coffee break? Lunch break? Legal break? The terms are tossed around, but the rules themselves often remain unclear.