News on field service management and optimization

10 tips for more profitable field interventions

A technician satisfied with his IT tool

This article offers 10 tips to optimize field interventions and improve their profitability. It highlights the importance of automating repetitive tasks, such as drafting and sending reports, to free up valuable time. Centralizing information enables technicians to better prepare and solve problems more efficiently. Route planning, optimized with smart tools, reduces unnecessary mileage and increases the number of interventions per day. Automated SMS reminders and allowing customers to cancel or reschedule their appointments help reduce unexpected events. The article also emphasizes the analysis of collected data to anticipate needs and adjust strategies. By using dedicated software like Cadulis, companies can not only reduce their administrative costs but also improve technician productivity, thereby increasing their overall profitability.